If you’ve made a payment and the funds have been deducted, but you haven’t received your gift card email, there could be an issue with your inbox or a typo in the email address you provided. To resolve this, follow these steps:
Check your inbox: Make sure the email hasn’t ended up in your spam or junk folder.
Verify the email address: There may have been a typo in the email address you provided during the purchase.
To correct the email address and receive your gift card, please provide your:
Gift Card Order ID
Current email address
Payment confirmation (e.g., transaction hash or receipt)