If you paid for a gift card using cryptocurrency through CoinGate, but your invoice is showing as expired, failed, or invalid, an error may have occurred during the transaction.

To resolve this, please contact CoinGate directly ([email protected]) (note that CoinGate and CoinGate Gift Cards are two separate companies) and provide your Invoice ID along with proof of payment (such as the transaction hash). This will help CoinGate verify your payment and assist you accordingly.