Skip to main content
All CollectionsTroubleshooting and Issues
I Try to Redeem an Eneba Code and Receive an Error: "Gift Card is Used, Expired, or You Are Over the Monthly Limit."
I Try to Redeem an Eneba Code and Receive an Error: "Gift Card is Used, Expired, or You Are Over the Monthly Limit."

Discover why your Eneba code isn’t working and how to resolve the issue.

Updated over 3 weeks ago

If you encounter the error message "Gift card is used, expired, or you are over the monthly limit" when trying to redeem your Eneba code, it typically means that your Eneba account has been restricted.

To resolve this, we recommend that you contact Eneba directly for assistance. They will be able to investigate your account and help you lift the limitation.

Did this answer your question?