If you're encountering an error such as "There was an error redeeming the code" when trying to redeem your Steam gift card, we can help you resolve it quickly. To assist us in investigating the issue, please provide a screenshot that clearly shows: Common causes for encountering this error include temporary timeouts imposed by Steam, which may occur after redeeming several gift cards in quick succession, or minor issues with code entry. Before providing any screenshots, we recommend attempting the initial troubleshooting steps outlined below. Please attempt to wait for at least 24 hours before trying to redeem the gift card again, as this can often resolve temporary block issues. After waiting, ensure that you re-check and correctly input the code while redeeming.
A clear image of the error message, ensuring it includes your account currency
The redeem code
Ensure the screenshot clearly shows the relevant details for expedited processing
Once we receive the screenshot, we will look into the issue and aim to resolve it within 2-3 business days.
Additionally, to prevent such errors in the future, avoid redeeming multiple gift cards in quick succession as this may trigger Steam's temporary restrictions.