If you’re trying to redeem a gift card and encounter an error stating that the code or voucher is not valid in your region, we recommend following these steps to help resolve the issue.
Please provide our support team with the following information:
A screenshot showing the error message, the date, and the website URL where the error occurred
The gift card code clearly visible in the screenshot
Once we receive these details, our support team will investigate the issue and update you as soon as possible.