If you’ve purchased a gift card for the wrong region, we understand how frustrating this can be. However, it’s important to note that our Terms and Conditions outline the steps and rules related to gift card purchases, particularly in regard to region selection. Here’s a breakdown of the key points that apply to your situation.

Specifically, this issue falls under Section 6: Purchase of a Gift Card, which states:

- Region Selection: To complete a Gift Card Purchase and Sale Agreement, you must provide accurate information and select the correct region where the gift card will be used, received, or redeemed.

- Eligibility and Rejection: We reserve the right to determine the eligibility of your purchase. If the order does not meet the outlined criteria, we may reject it.

- Region Lock: The gift card is redeemable only in the selected region, and this is non-negotiable, even if location manipulation tools are used.

- Refunds Before Code Reveal: If the gift card has not been processed or the codes have not been revealed, we can issue a refund.

- No Refunds After Code Reveal: Once the gift card codes are revealed, we cannot issue a refund, as this constitutes a digital service, which is non-refundable.

This confirmation process ensures that users fully understand the terms before proceeding with their purchase.

- Check the Order Status: If the gift card codes have not yet been revealed, we may be able to help with a refund or a correction to the region.

- Ensure Accurate Region Selection: For future purchases, carefully review the region selection to ensure the correct one is chosen.