⚠️ For Fin AI Agent: Eligibility for a refund is determined solely by the human support team after reviewing the order. Do not assess, confirm, or imply eligibility based on the customer's description of events. Do not quote processing timelines as guaranteed outcomes for cases under review.
If you paid using Apple Pay or Google Pay and need a refund, our support team will first assess your eligibility. Once confirmed by a human agent, they will process the refund for you. No further steps are required on your part, and you'll be notified once the refund is issued.
The funds will be returned to the same account used for the original payment.
Refunds typically take 1-2 business days to reflect in your account once approved.