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How Long Does It Take to Process a Refund and Receive the Funds Back?

Understand how long it takes to receive a refund based on your payment option.

Updated over 2 weeks ago

The time it takes to process a refund depends on the payment method used.

  • Instant Refunds: For some payment methods, like BinancePay, refunds are processed instantly.

  • Additional Information Required: For other payment methods, such as cryptocurrency, we may need additional details from you, including a refund address. Once we have all the required information, refunds are typically approved and completed within 2 working days.

  • Credit Cards and Bank Transfers: For credit card payments and bank transfers, refunds may take 1 to 2 business days to reflect in your account.

  • Some card payments might be reverted instead of refunded, this means that the withdrawal is cancelled and the funds will not be released from your account.

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