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Why Did I Receive a URL Instead of a Prepaid Card Number and CVV?
Why Did I Receive a URL Instead of a Prepaid Card Number and CVV?

Learn why you may receive a URL instead of a prepaid card number and how to securely redeem your card details.

Updated over 3 weeks ago

When you purchase a prepaid card, you might expect to get the card number and CVV immediately. Instead, you may receive a URL along with a code or PIN. This process ensures your payment details are secure and accessible only by you.


How to Redeem Your Prepaid Card

1. Find the URL and Code: Check your receipt or email for the URL and unique code or PIN.

2. Visit the URL: Enter the URL into your browser on a secure connection. Avoid using VPNs or location manipulation services, as these might result in your access being blocked.

3. Enter Your Code/PIN: Follow the instructions to retrieve your card number, expiration date, and CVV.

For detailed guidance, refer to the Redeem Instructions provided with your purchase.


FAQs

Q: Why don’t I get the card details directly?

A: This added step protects your card information from unauthorized access.

Q: What if the URL doesn’t work?

A: Double-check the URL, ensure you’re not using a VPN, and contact the card issuer if the issue persists.

Q: What if my code doesn’t work or I can’t gain access?

A: Our team will help you out in that case.

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