In short
CoinGate Gift Cards collects only the minimum personal data needed to complete your order, mainly your email address for delivery.
All data is transmitted over encrypted HTTPS/TLS connections and stored on secure servers with strict access controls.
You have full rights under GDPR and similar privacy laws, including the right to access, correct, or delete your personal data at any time.
What personal data CoinGate Gift Cards collects
CoinGate Gift Cards follows a data-minimization principle: we collect only what we need to complete your purchase and support you if something goes wrong. For a typical order, this means:
Email address - to deliver your gift card code and order updates.
Payment details - handled by secure payment processors (crypto networks, card processors), not stored on our servers as raw card numbers.
Technical data - standard logs like IP address and browser type, used for fraud prevention and service security.
We don't ask for your name, phone number, address, or ID documents for ordinary gift card purchases.
How your data is protected
CoinGate Gift Cards uses several layers of protection to keep your information safe:
Encryption in transit and at rest
Every page of CoinGate Gift Cards loads over HTTPS with modern TLS encryption. This means the data you send - your email, payment info, anything you type - can't be read by anyone sitting on the same network as you.
Limited internal access
Only a small number of authorized team members can access customer data, and only when needed for support or fraud prevention. Internal access is logged and audited.
Payment data isolation
Card payments are handled by PCI-DSS compliant payment processors. CoinGate Gift Cards never stores your full card number - that stays with the payment provider. Crypto payments go directly through the blockchain, so we only see the public on-chain transaction.
Your privacy rights
Under GDPR (if you're in the EU or UK) and similar laws elsewhere, you have the right to:
Access a copy of the personal data we hold about you.
Correct any inaccurate personal data.
Request deletion of your personal data.
Object to certain types of data processing.
Ask us not to send you any non-essential communication.
To exercise any of these rights, contact our support team from the email address you used at checkout. For full details, see our privacy policy on the CoinGate Gift Cards website.
Frequently asked questions
Does CoinGate Gift Cards share my data with third parties?
We share data only with service providers we need to run the platform (payment processors, email delivery, gift card suppliers) and only the minimum data required to fulfil your order. We don't sell personal data to advertisers or data brokers.
How long does CoinGate Gift Cards keep my data?
Order and transaction records are kept for as long as required by law (typically several years for accounting and anti-fraud reasons). Other personal data is kept only as long as needed for the purpose it was collected for.
Is it safe to pay with crypto on CoinGate Gift Cards?
Yes - crypto payments are secured by the blockchain and don't require sharing any bank or card details. The only personal data tied to a crypto order is the email address you enter at checkout.
Can I buy gift cards without giving any personal data at all?
You always need to provide a valid email to receive your gift card code. Beyond that, ordinary purchases don't require additional personal information.
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