Skip to main content

Why CoinGate Gift Cards asks for your email at checkout?

Learn why CoinGate Gift Cards asks for your email, including how it’s used for delivery, updates, and support.

Updated today

In short

  • CoinGate Gift Cards asks for your email at checkout because that's how we deliver your gift card code - straight to your inbox within minutes.

  • Your email is also used for the order confirmation, payment updates, and any support you might need afterward.

  • We don't send marketing emails unless you opt in, and we never share or sell your email address to third parties.


Why your email is required

CoinGate Gift Cards is a guest-checkout platform, so there's no login or profile to receive your order. Your email is the only reliable way to send you:

  • Your gift card code - delivered as soon as payment is confirmed.

  • Order confirmation and receipt - so you have a record of your purchase.

  • Payment status updates - if a crypto payment is pending or a card payment needs verification.

  • Support messages - if something goes wrong or you reach out for help.

Without a valid email, there's simply no way to get your purchase to you.


What we don't do with your email

Your email address is used strictly for transactional communication tied to your order. Specifically, CoinGate Gift Cards does not:

  • Sign you up for marketing emails by default.

  • Sell or rent your email to advertisers or data brokers.

  • Add you to unrelated mailing lists.

If you ever opt in to promotional messages, you can unsubscribe at any time with one click.


Tips for picking the right email at checkout

  • Use an email you can access easily - avoid old or rarely-used inboxes.

  • Avoid throwaway or temporary email services, as some expire before you can retrieve the code.

  • Check for typos before paying - an email sent to a wrong address may not be recoverable.

  • If you want extra privacy, consider using a private email service or a trusted email alias.

Important: If your email provider blocks messages from unknown senders, whitelist emails from coingate.gift or check your spam folder after placing your order.


Frequently asked questions

Can I use a temporary or disposable email on CoinGate Gift Cards?

Technically yes, but we don't recommend it. If the disposable inbox expires before your code arrives, or before you need support, you may permanently lose access to your purchase.

Can I change my email after I've placed an order?

If you notice a typo or need to switch emails before delivery, contact support with your order ID as soon as possible. Once the code has been sent, changing the email won't retrieve it.

Will I get spam or promotional emails from CoinGate Gift Cards?

No - only transactional emails related to your order, unless you specifically opt in to newsletters or promotions.

Is my email address shared with the gift card brand?

In most cases, no. Gift card codes are delivered to you, and you redeem them directly on the brand's platform. We only share data with third parties when strictly needed to fulfil your order.


Related articles

Did this answer your question?