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I Received a Code for a Different Product, Not the One I Purchased
I Received a Code for a Different Product, Not the One I Purchased

Learn what to do if you receive a code for a different product than the one you purchased and how to resolve the issue.

Updated over a month ago

We apologize for any inconvenience if the code you received is for a different product than the one you ordered. Please follow these steps so we can resolve the issue promptly.


What You Should Do

1. Provide Order Details: Include the order number, the product you intended to purchase, and the code you received.

2. Choose Your Resolution: Let us know if you would prefer to receive a replacement code for the correct product or if you would like a refund.

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