Security & Fraud
Answers on scams, fraud, and staying safe with CoinGate Gift Cards.
10 articles
Is CoinGate Gift Cards a scam?No - CoinGate Gift Cards is a legitimate platform operated by CoinGate, a licensed crypto payments company active since 2014. Here is how to verify it.
Someone asked me to pay with a gift card - is it a scam?If someone asks you to pay with a gift card, it is almost certainly a scam. No legitimate company ever requests gift card payments. Here is what to do.
How do I know if a gift card payment request is fraudulent?Any request to pay with gift cards is a fraud warning sign. Learn exactly how to spot fraudulent gift card payment requests and what to do.
What are the most common gift card scams to watch out for?Learn the most common gift card scams - from government impersonation to tech support fraud - and how to protect yourself from each one.
Is it safe to enter my wallet address on CoinGate Gift Cards?Yes - it is safe to enter your wallet address on CoinGate Gift Cards. Learn the difference between a wallet address and a private key, and what to never share.
My gift card code was stolen - what should I do?If your gift card code was stolen, act immediately. Contact the gift card brand's support team and CoinGate Gift Cards with your order details as fast as possible.
Can CoinGate Gift Cards recover a stolen gift card?CoinGate Gift Cards cannot recover or replace a stolen gift card code after delivery. Here is what we can do, and where your best chance of recovery is.
How does CoinGate Gift Cards protect me from fraud?CoinGate Gift Cards protects you with encrypted connections, PCI-compliant payments, verified codes, fraud detection, and minimal data collection.
What should I do if the gift card I bought on CoinGate was already used?If your CoinGate gift card code was already used when you tried to redeem it, contact support immediately. We investigate every case of pre-used codes.
How do I troubleshoot issues when a gift card or voucher code isn’t working?