Skip to main content
Understanding gift card statuses
Updated this week

Your gift cards can have one of the following statuses:

Pending

  • Ready to be claimed

  • Waiting for you to start processing

Processing

  • Currently being prepared

  • Usually takes a few minutes

  • You'll receive an email when ready

Completed

  • Ready to use

  • All card details are available

  • Can be viewed anytime

Failed

  • Processing was unsuccessful

  • Contact support for assistance

Did this answer your question?